Your most asked questions, answered with total clarity

Our Freebie is a practical Content Positioning Starter Kit designed to help you clarify your niche, audience and offers. Pop in your email, confirm the opt-in, and you’ll receive an instant download link on the confirmation page plus a copy via email. Files are delivered in PDF and editable formats where relevant. If nothing arrives within a few minutes, please check spam or promotions. Still stuck? Contact support and we’ll resend your link or provide direct access via your account.

The Positionscheck is a focused positioning audit for your brand and content channels. You’ll answer a short intake, share links to your site and socials, and we review your audience, value proposition, messaging, offers and channel fit against our framework. You receive clear gaps, quick wins and prioritised next steps that strengthen your positioning. It’s perfect when you need objective direction without a full strategy engagement, and it’s designed to be implemented immediately with resources you already have.

After checkout, you’ll land on a confirmation page with instant access to your files. We also email your receipt and secure download links, and automatically create an account so you can log in and re-download anytime. If you purchase the Positionscheck, you’ll receive an intake form and booking guidance instead of files. No email? Please check spam, promotions or your filtered folders, then whitelist our address. If issues persist, contact support with your order number and we’ll restore access promptly.

Because our digital products are delivered instantly, we can’t accept returns once a download has begun. For the Positionscheck, you may cancel within 14 days of purchase provided we haven’t started work; once intake is received or analysis scheduled, the service becomes non-refundable. If files are corrupted or not as described, we’ll repair, replace or refund as appropriate under UK consumer law. Your statutory rights are not affected. Please contact support first so we can resolve things quickly and fairly.

The Freebie suits creators, consultants and small teams who want a quick way to clarify audience, offer and messaging before committing to a full strategy. The Positionscheck is ideal if you’ve launched, are producing content, but growth feels flat or scattered. You’ll get objective prioritisation and a pragmatic plan without agency retainers. If you’re pre-idea or seeking hands-on execution, this isn’t the right fit; we point you to resources and partners better aligned.

Your Positionscheck includes a concise written report (typically 10-15 pages) covering audience, differentiation, messaging, offers and channel fit; a prioritised action plan with quick wins and strategic moves; and tailored examples for headlines, bios and content pillars. You’ll also receive a recorded walkthrough explaining key decisions and how to implement them, plus a checklist to track progress. Optional add-ons like a live Q&A or copy polish may be offered at checkout if you want extra support.

Our typical turnaround is three to five working days from receiving your completed intake and materials. If we foresee delays, we’ll notify you immediately and propose the next earliest slot. Urgent requests may be possible for a rush fee; please ask before purchasing. You’ll get an email with your report, action plan and walkthrough link as soon as they’re ready. Access them in your account anytime, and we keep links active for at least twelve months.

Yes. Every purchase includes email support for clarification and minor questions related to your download or Positionscheck findings. If you’d like deeper coaching, implementation help or a live review, we offer paid follow-on options you can book when you’re ready. We aim to reply within one working day, Monday to Friday. For technical issues, please include screenshots, your device and browser, and your order email so we can reproduce the problem and get you an answer fast.

Free resources are for personal or internal business use. You may download, print and adapt them for your own workflows, but you can’t resell, redistribute, upload them to template libraries, or claim authorship. If you wish to share, please link to our sign-up page rather than sending files directly. Screenshots in articles or presentations are fine with credit. For agency or classroom licensing beyond a single team, contact us to arrange an appropriate licence.

All prices are shown exclusive of VAT unless otherwise stated. At checkout we calculate any applicable taxes based on your billing country and VAT number. EU business customers can enter a valid VAT ID for reverse charge where permitted. Your receipt and tax invoice are emailed automatically after payment and available in your account. Need company details added? Update your billing profile before purchase or email support with the exact information and we’ll reissue the invoice.